Ciao! How can Lugano help you today?

One assistant for all of Lugano — visiting and events, daily life, transport and weather, LVGA cashback and the MyLugano merchants, plus the city's facts and figures. And when a municipal procedure comes up, it does the legwork with you: explains the steps, collects your details and drafts the official documents ready to sign. Ask in any language.

MyLugano AI is an independent pilot built on the Swiss Graph platform, not an official service of the City of Lugano.